The Project Quality Conundrum

In the early 1980’s the video games were seeing their first round of widespread acceptance.  The growth of a technology with such rich visual feedback had captured the attention of a wide range of investors and analysts.  It also caught the attention of visionary producers in other mediums among them Steven Spielberg and George Lucas….

CYCOPEDE: Universal Quality Assurance Definition

It may not be universally accepted, but ISO 9000 does a pretty good job defining and explaining quality. The definition it uses is, “the degree to which a set of inherent characteristics fulfills a need or expectation that is stated, general implied or obligatory” (ISO, 2009). The author explains this definition using Maslow’s Hierarchy of…

CYCOPEDE: Zero Defect

Is zero defect a realistic quality objective? I’ll take the unpopular route here and say that zero defect is absolutely a realistic quality objective. I hope that anyone who disagrees with me doesn’t work for an airline. I do agree that the cost of a zero defect environment is generally beyond the budget and time…